Terms and conditions

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1. LEGAL INFORMATION

The website https://barcelona-citypass.digital is a Citypass® Digital promotional website for ticketing services affiliated with Tiqets. Through this website, Citypass® Digital allows you to make online reservations with numerous sightseeing options via Tiqets’ secure platform.

SOCREATIV’ being the holder of the Citypass® Digital trademark, registration number: 5082488 / ID number: FR0005082488-01.
SOCREATIV’ is a limited liability company (SARL) registered with the Bordeaux Trade and Companies Register 788838316,
with its registered office at Bord’eau Village H15 NOW | Quai des Chartrons | 33300 Bordeaux.

For any inquiries or comments, please contact us by email at contact@citypass.digital.

2. PERSONAL DATA

As sales are handled by Tiqets, no personal data is collected on this site.

HOST : OVH
2 rue Kellermann – 59100 Roubaix – France.
Telephone: +33 (0)8 99 70 17 61 – Mail: support@ovh.com

3. COOKIE POLICY

1. Definition:
Cookies » are data files that a Web site sends to your computer while you are connected to the site.
These data files contain information that allows the site to remember important information that will enable you to use the site more effectively.
Our site uses cookies for many purposes.

2. Usage:
Citypass® Digital uses cookie technology and IP addresses to obtain information about online visitors and also to provide subscribed visitors with the best personalized online experience. Visitors to our sites use different Web browsers and different computers. To make your visits as easy as possible, with the technology you use, we automatically track the type of browser (e.g. Internet Explorer) and operating system (e.g. Windows, Mac) used by a visitor along with the domain name of the visitor’s Internet service provider. We also track the total number of visitors to our site in aggregate form to enable us to update and improve our sites. This data tells us whether more visitors prefer certain features or areas to others, which helps us to keep our site up-to-date and interesting for the majority of our visitors. We also use Google Analytics cookies, which help us to identify the content you are most interested in, as well as to spot any malfunctions. Your browsing data is sent anonymously to Google Inc. You can choose whether or not to accept cookies from the Citypass® Digital website at any time.

3. Visitor information:
Visitors to the home page of the Citypass® Digital Site are informed of:
The precise purposes of the cookies used;
The possibility of objecting to these cookies and changing the settings by clicking on a link in the banner;
That continued browsing implies consent to the deposit of cookies on his or her terminal.

To guarantee the Visitor’s free, informed and unequivocal consent,
the banner will not disappear until the Visitor continues browsing.

4. Cookie retention period:
In accordance with CNIL recommendations, cookies are kept for a maximum of thirteen (13) months after they are first deposited in the customer’s terminal, as is the period of validity of the Visitor’s consent to the use of these cookies. The lifetime of cookies is not extended with each visit. The Visitor’s consent must therefore be renewed at the end of this period.

5. Web beacons:
Some of our Web pages and e-mail information may contain electronic images called Web Beacons, sometimes referred to as 1-pixel GIFs, invisible GIFs, or 1-pixel tags. On our sites, they enable us to count visitors who have viewed our pages. In promotional messages/newsletters, they enable us to count how many subscribers have read them. Web beacons enable us to develop statistical information on the activities and features of greatest interest to our Visitors, so that we can offer them more personalized content. They are not used to access your personal data without your consent.

6. How can I unsubscribe from cookies?
If you do not wish to receive cookies, you can set your computer to notify you each time a cookie is sent, or disable all cookies via your browser (e.g. Internet Explorer or Firefox).
Users can configure their computer as follows, to refuse the installation of cookies:

Internet Explorer: Tools tab (wheel-shaped icon at top right) / Internet Options / Click on Privacy / Choose Block all cookies / Confirm with Ok.

Under Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab / Click on the Privacy tab / Set the Retention rules to: use personalized settings for history / Finally, uncheck the box to disable cookies.

Under Safari: Click on the menu icon (symbolized by a cog) at the top right of the browser / Select Settings / Click on Show advanced settings / In the Privacy section, click on Content settings / In the Cookies section, you can block cookies.

Under Chrome: Click on the menu icon (symbolized by three horizontal lines) in the top right-hand corner of the browser / Select Settings / Click on Show advanced settings / In the Privacy section, click on Preferences / In the Privacy tab, you can block cookies.

Alternatively, you can visit www.aboutcookies.org, which includes comprehensive information on how to proceed on many browsers. You’ll also find details on how to delete cookies from your computer and more general information on cookies. For information on how to do this on your cell phone’s browser, please consult your device’s manual.

Please note that disallowing cookies may affect the functionality of the Citypass® Digital website.